Online vs. Traditional Course Evaluation Formats: Student Perceptions

Judy Donovan
Indiana University Northwest

Cynthia Mader and John Shinsky
Grand Valley State University

Abstract

The decision on whether to offer end-of-course evaluations in an electronic format or in traditional scan sheet format generates conflicting viewpoints. From an expediency perspective, offering evaluations online saves time and money and returns the results to faculty more quickly. From a student point of view, concerns involve convenience and anonymity. This study examines the issue from the student viewpoint to identify opposition, support, concerns, and preferences for each format. An analysis of the results reports commonalities and differences in responses based on variables such as gender, experience with online evaluations, and program level. Analysis also draws conclusions about improving the use of end-of-course evaluations.


About the Author(s)...

Judy K. Donovan is an Assistant Professor at Indiana University Northwest in the Education Department. Dr. Donovan’s research interests are in the areas of Educational Technology, especially in the area of online learning. Her graduate degrees include Instructional Technology, Business Administration, English, Early Childhood Education, and Educational Leadership. She may be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it..

Cynthia E. Mader is an Associate Professor in Grand Valley State University’s College of Education in the department of Foundations and Technology.  Dr. Mader’s research interests include assessment, motivation, and critical feminist theory.  Her graduate degrees include English Literature, Library and Information Science, and Counseling.  She received the Ph.D. in Higher Education Administration from Michigan State University.  Dr. Mader may be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it..

E. John Shinsky joined the Grand Valley State University faculty in 2001 as an Associate Professor of Educational Leadership.  Dr. Shinsky currently serves at Grand Valley as an Associate Professor of Educational Leadership and the Department Chairperson of the Leadership and Human Services Department.  He may be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it..

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